Shipping/Return Policy

SHIPPING

Free Local Pickup - We offer free local pickup at our storefront located at 2235 N. Belt Hwy, St. Joseph, MO. You will receive an email saying that your order is "Awaiting Pickup" when it is ready. This allows us time to process and prepare your order. Please ensure that you receive the “Awaiting Pickup” email before coming to the store or risk that it will not be ready when you arrive. During store hours, we do try to get all local pickup orders completed within 4 to 5 hours from the time the order was placed.  Our pickup hours are Monday-Friday 10:00am-6:00 pm and Saturdays 10:00am-4:00 pm.

  RETURN POLICY

 *Returns are for Store Credit Only. Returns must be shipped back to Mommy Towne within 14 days from the original date of purchase. Items must be:  unwashed, unworn, and with the original tags still attached.  If items appear worn, have makeup or other stains, your return WILL NOT be accepted and will be returned to you at your expense. Shipping is non-refundable, but a store credit will be issued for the cost of the returned item. When shipping items back, please include your original invoice with your name, email address and reason for the return.

Once we receive the item, we will then send you a gift card to use for your next purchase. To use the store credit just login with your information and the credit will automatically apply at checkout. Please ship returns to Mommy Towne 2235 N Belt Hwy Saint Joseph, MO 64506.

*Please contact us with any questions regarding your return at 816.273.5557 

*All returns/exchanges must be shipped back within 14 days from original purchase date.

* Sale or clearance items, flash sale items, and intimates are FINAL SALE and may not be returned. NON-RETURNABLE: Sale items, Clearance items, Intimates including bras and Belly Bandit products.  

* Items not meeting the above guidelines will be returned to you at your expense, after 30 days all unreturnable merchandise will be donated.

Ship all items back to:

Mommy Towne

2235 N Belt Hwy

Saint Joseph, MO 64506